89ld Terms & Conditions β Rules Governing Use of the Platform
Please read these Terms & Conditions carefully before using the 89ld platform. By accessing or using any part of this site, you agree to be bound by these terms.
IMPORTANT: These Terms & Conditions constitute a legally binding agreement between you (the player) and 89ld. Access to and use of the 89ld platform is conditioned on your acceptance of and compliance with these terms. If you do not agree with any part of these terms, you must not use this platform.
1. Acceptance of Terms
By registering an account with 89ld, accessing the platform, placing any bet, or making any financial transaction through this website, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. These terms apply to all visitors, registered users, and players of the 89ld platform, regardless of how you access the service β whether through a mobile browser on your Android or iOS device in Dhaka, Chittagong, Sylhet or anywhere else in Bangladesh, or through any other means.
These Terms & Conditions are effective as of the date of your first access to the 89ld platform and remain in force for the duration of your use of the service. 89ld reserves the right to amend these terms at any time. Continued use of the platform following any published amendment constitutes your acceptance of the revised terms.
These terms are written in English and apply to all 89ld players across Bangladesh, including players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur and Mymensingh. The English version of these Terms & Conditions is the definitive version. In the event of any discrepancy between language versions, the English version shall prevail.
2. Eligibility and Age Verification
To register and use the 89ld platform, you must meet all of the following eligibility requirements at all times. Failure to meet any one of these conditions disqualifies you from using the platform, and any accounts opened in breach of these requirements may be suspended or permanently closed without notice.
- You must be at least 21 years of age. The 89ld platform is strictly for adults aged 21 and above. Underage gambling is illegal and strictly prohibited on this platform.
- You must be a real person acting on your own behalf. Corporate entities, automated accounts, bots, and agents acting on behalf of third parties are not permitted.
- You must not be a resident of a jurisdiction where online gambling is prohibited by law. You are solely responsible for determining whether your use of the platform is lawful in your jurisdiction.
- You must provide accurate, complete, and truthful personal information during registration and throughout your use of the platform. Providing false information is grounds for immediate account termination.
- You must not have a pre-existing account that has been suspended or closed by 89ld for a terms violation. Opening a duplicate account to circumvent a suspension is prohibited.
89ld takes the 21+ age restriction seriously. Where there is reasonable doubt about a player's age, 89ld may request government-issued identification documents as part of the KYC process. Any winnings generated by a player who is found to be under 21 will be voided and forfeited. The account will be closed immediately and the matter may be reported to relevant authorities.
3. Account Registration and Security
Each player is permitted to hold only one account on the 89ld platform. Opening multiple accounts by the same individual β whether using different names, mobile numbers, email addresses, or payment methods β is a violation of these terms. When you register an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
- You must keep your password confidential at all times. Do not share your password with any other person, including anyone claiming to be an 89ld support agent. 89ld staff will never ask for your password.
- You must notify 89ld immediately if you suspect unauthorized access to your account. Contact the support team via the email address displayed in the footer of this site.
- You are solely responsible for all activity conducted through your account, including any bets placed, deposits made, or withdrawals requested, whether or not you authorized such activity.
- 89ld reserves the right to suspend or close any account that it has reasonable grounds to believe is being operated in breach of these Terms & Conditions, and to retain any funds in such accounts pending investigation.
You must ensure that all personal information associated with your 89ld account remains accurate and up to date. If your mobile number, name, or other registered details change, you must update your account promptly. Outdated information that causes a payment delay or a failed KYC verification is the responsibility of the player, not 89ld.
4. Deposits, Withdrawals and Payment Methods
89ld supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard for players in Bangladesh. All financial transactions on the 89ld platform are conducted in Bangladeshi Taka (BDT). The following rules apply to all deposit and withdrawal activity on the platform.
Deposit Rules
Deposits must be made from a payment account that is registered in your own name and matches the identity information on your 89ld account. Third-party deposits β where the funding source belongs to another person β are prohibited and will result in the deposit being reversed and the account being reviewed. Minimum and maximum deposit limits apply and are displayed on the deposit page. 89ld does not charge deposit fees, but your payment provider (bKash, Nagad, etc.) may apply their own service charges.
Withdrawal Rules
Withdrawals are processed to the same payment method used for the corresponding deposit wherever possible. All withdrawals require account verification (KYC) to be completed before the first withdrawal is approved. Processing times vary by payment method but 89ld aims to process approved withdrawal requests promptly. Withdrawals may be delayed if account verification documents have not been submitted or if there are active bonus wagering requirements outstanding. 89ld reserves the right to request additional identity verification documents before processing any withdrawal of significant value.
KYC Verification
89ld is required to verify the identity of its players as part of its Know Your Customer (KYC) obligations. You may be required to provide a copy of a government-issued photo identification document, proof of address, and proof of the payment method you are using. KYC verification is a one-time process for most players. Refusing to complete KYC verification will result in withdrawal requests being placed on hold until verification is completed. 89ld reserves the right to close accounts of players who fail to provide satisfactory KYC documentation after a reasonable period.
5. Bonuses and Promotions
89ld offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to the specific terms and conditions attached to each promotion, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. The following general bonus rules apply to all 89ld promotions unless a specific promotion states otherwise.
- Bonuses are credited to eligible accounts only. 89ld reserves the right to determine eligibility for any bonus at its sole discretion.
- Bonus funds are subject to wagering requirements before they can be withdrawn. Wagering requirements and eligible games are specified in each promotion's terms. Bonus funds that do not meet wagering requirements within the stated expiry period are forfeited automatically.
- Only one bonus may be active on an account at any given time, unless a specific promotion explicitly states otherwise.
- Bonuses are for personal use only and may not be transferred between accounts. Using a bonus in a manner that 89ld determines to be abusive β including but not limited to bonus hunting, arbitrage betting across accounts, or exploiting game mechanics to accumulate bonus funds β will result in the bonus being voided and may result in account closure.
- 89ld reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if it has reasonable grounds to believe the bonus is being abused, if there is a technical error in the bonus setup, or at its general discretion.
Welcome bonus offers for new 89ld players are subject to their own specific terms. The welcome bonus is available to first-time depositors who meet the minimum deposit requirement at the time of registration. Welcome bonus wagering requirements must be fulfilled before any withdrawal of bonus-derived winnings. Full terms for the current welcome bonus are available on the 89ld promotions page.
6. Betting and Gaming Rules
All bets placed on the 89ld platform are subject to the specific rules applicable to the relevant game or sport. By placing a bet, you confirm that you understand the rules of the game you are participating in and accept the outcome as determined by 89ld's platform systems and, where applicable, third-party game providers. The following general rules apply to all betting and gaming activity on 89ld.
- All bets are final once confirmed. Bets cannot be cancelled, modified, or reversed after they have been accepted by the system, except in cases where 89ld determines that a manifest technical error occurred.
- In the event of a technical malfunction that affects the outcome of a game or bet, 89ld reserves the right to void the affected round and return stakes to the players concerned. Where a game malfunction results in a spurious win that is clearly inconsistent with the game's published RTP and payout tables, 89ld reserves the right to withhold and investigate such winnings.
- For cricket betting, 89ld uses market data from licensed sports data providers. Market settlement is based on official match results as determined by the relevant cricket board (e.g., BCB, BCCI, ICC). In the event of a match being abandoned, suspended, or ruled a no-result, bets will be settled in accordance with the specific rules for that market type.
- Maximum payout limits apply per bet, per game session, and per day. Specific limits are displayed within each game and product section. Any win that exceeds the applicable maximum payout limit will be capped at the stated maximum.
Live casino games are provided by third-party game providers including Evolution Gaming and Ezugi. These games are subject to both 89ld's general gaming rules and the specific rules of the individual game as presented by the provider. In the event of a conflict between 89ld's rules and a provider's game rules, the provider's rules shall take precedence for the specific game in question.
7. Prohibited Conduct
The following activities are strictly prohibited on the 89ld platform. Engaging in any of these activities may result in immediate account suspension, permanent closure, forfeiture of funds, and reporting to relevant authorities where required by law.
- 1Using automated software, bots, scripts, or any form of artificial intelligence to place bets, navigate the platform, or gain any advantage over other players or the house. All activity on 89ld must be performed manually by the registered account holder.
- 2Exploiting software bugs, glitches, or vulnerabilities in the 89ld platform or in any third-party game to obtain winnings or credits that would not otherwise be obtainable under normal game conditions. Any winnings obtained through exploitation of a bug or glitch will be voided.
- 3Money laundering or any other attempt to use the 89ld platform to process, transfer, or conceal funds derived from illegal activities. 89ld is required by applicable regulations to report suspicious financial activity and will cooperate fully with relevant authorities in any investigation.
- 4Collusion with other players to manipulate the outcome of any game, including but not limited to sharing hand information in live poker games, coordinating bets to guarantee a mutual advantage, or any other form of cooperative play intended to disadvantage 89ld or other players.
- 5Providing false identity information, creating accounts under a false name, using someone else's identity or payment credentials, or any other form of identity fraud. This includes attempting to reopen a previously closed account under a new identity.
89ld monitors all account activity for signs of prohibited conduct. Where prohibited conduct is detected, 89ld may act immediately without prior warning. Accounts found to be engaged in prohibited conduct will have any pending withdrawals frozen pending investigation, and 89ld reserves the right to permanently withhold any funds in such accounts where the funds are found to be connected to prohibited activity.
8. Responsible Gaming
89ld is committed to promoting responsible gaming among all of its players. The platform provides a range of tools and resources to help players manage their gambling activity and to seek help if needed. 89ld believes that gambling should remain an enjoyable form of entertainment and recognises that for some players it may become problematic.
21+ Age Policy
The 89ld platform is available exclusively to players aged 21 and above. This age restriction is not merely a formality β it reflects 89ld's genuine commitment to ensuring that gambling is accessed only by adults who are legally and personally capable of making informed decisions about participation. Age verification documents may be requested at any stage of the account lifecycle.
Deposit Limits and Self-Exclusion
Players who wish to limit their gambling activity may contact 89ld support to discuss deposit limit options. Players who feel that their gambling has become unmanageable may request a self-exclusion period, during which their account will be suspended and they will be unable to access the platform. Self-exclusion requests should be sent to the support email address shown in the footer of this site. 89ld will process self-exclusion requests promptly.
Time-Out and Cooling-Off
Players who need a short break from gambling may request a temporary time-out or cooling-off period. During a time-out, the player's account will be suspended for the requested duration. Time-out periods are intended for players who want a brief pause rather than a full self-exclusion. During any time-out or self-exclusion period, 89ld will not send promotional communications to the affected account. For more information and guidance on responsible gaming, please visit the 89ld Responsible Gaming page.
9. Intellectual Property
All content on the 89ld platform β including but not limited to the website design, graphics, logos, text, software, game interfaces, product names, and all other materials β is the property of 89ld or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the 89ld platform for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the 89ld platform without the prior written permission of 89ld. Unauthorised use of 89ld's intellectual property may result in legal action.
10. Limitation of Liability
To the maximum extent permitted by applicable law, 89ld shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible losses, even if 89ld has been advised of the possibility of such damages.
89ld does not guarantee uninterrupted, error-free access to the platform. Scheduled maintenance, third-party outages, or network conditions beyond 89ld's control may cause temporary unavailability. 89ld will endeavour to provide advance notice of scheduled maintenance where practicable. In the event of a platform outage that affects an in-progress game session, 89ld will take reasonable steps to restore the session or, where that is not possible, to settle the affected bets fairly.
89ld's total aggregate liability to any player in respect of any claim arising from use of the platform shall not exceed the total amount deposited by that player in the twelve months immediately preceding the date of the claim. This limitation applies to all claims of whatever nature, including claims in contract, tort, negligence, or any other cause of action.
11. Privacy and Data Protection
89ld collects and processes personal data in accordance with its Privacy Policy. By using the 89ld platform, you acknowledge and agree that 89ld may collect, store, and use your personal information for the purposes of operating the platform, verifying your identity, processing payments, preventing fraud, and complying with applicable legal and regulatory obligations. 89ld uses SSL encryption to protect data transmitted between your device and the platform. Full details of how 89ld handles your personal data are set out in the Privacy Policy, which is available on this site and forms part of these Terms & Conditions by reference.
12. Amendments to These Terms
89ld reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 89ld will update the effective date displayed at the top of this page. Players are responsible for reviewing these Terms & Conditions periodically to stay informed of any changes. The most current version of these terms is always available on the 89ld website.
Your continued use of the 89ld platform after any amendment has been published constitutes your acceptance of the revised terms. If you do not agree with the revised terms, your only recourse is to cease using the platform and, if you wish to close your account, to contact 89ld support via the email address displayed in the footer of this site.
13. Governing Law and Dispute Resolution
These Terms & Conditions and any disputes arising from them or from your use of the 89ld platform shall be governed by and construed in accordance with applicable law. In the event of any dispute between a player and 89ld, the player should first contact the 89ld support team by email to attempt to resolve the matter informally. 89ld aims to acknowledge all dispute notifications within a reasonable timeframe and to work in good faith toward a fair resolution. If informal resolution is not achievable, the dispute may be escalated in accordance with applicable legal procedures.
14. Contact Information
If you have any questions about these Terms & Conditions, wish to raise a dispute, need to submit KYC documentation, or want to request a self-exclusion or account closure, please contact the 89ld support team by email. Support operates on Bangladesh Standard Time (BST, UTC+6).
Support email: [email protected]
Have Questions? Visit Our FAQ or Read About Responsible Gaming
Our FAQ covers deposits, withdrawals, bonuses, and account help. Our Responsible Gaming page has tools and guidance if you need support.